Customer Service

Ordering Help     Shipping & Returns     Account Help     Security & Privacy

100% Satisfaction Guarantee

Nothing less than 100% Satisfaction meets our standards of being your premier online gift boutique. If you are not 100% Satisfied with your online purchase, Sterling Place will promptly issue a refund, facilitate an exchange, or grant store credit. Retail store purchases follow our in-store return and exchange policy.

Select a topic to read our FAQs:

• Ordering Help
• Shipping & Returns
• Account Help
• Security & Privacy

Still need assistance? Contact us for a prompt response or just to say hello!